Can mijia smart IP camera be used in Europe?
There is no limit of using area, just connecting the internet.
Does the camera support record voice?
Xiaomi mijia smart IP camera supports recording voice.
Can i manage the camera via WEB?
Mijia smart IP camera supports being managed by WEB.
Can the camera be use as PC camera?
No, it can't be used as PC camera.
Why my camera can't connect the wifi?
Ensure the wifi meets the following requirements:
1. Confirm the password is correct;
2. Only support 2.4G wifi;
3. Doesn't support wifi without password;
4. Doesn't support router WEP encryption;
Why can not find IP camera when you use search software?
1. Rechecking whether power supply and Ethernet cables are connected correctly;
2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;
3. Ensuring IP camera and computer are in the same router.
Why can not visit IP camera from internet (wan)?
1. Log in your local router, and enable port mapping for IP camera in virtual server menu;
2. If you use domain or DDNS service, making sure the domain point to correct IP address with correct port number.
Why connect 4 IP cameras, but only one IP camera displays images?
You need to set an unique IP address for each of cameras.
How to change IP address for the hisilicon IP camera?
Accessing the camera with default IP address, then login with default account information. Go to "Device Config", then choose "Network", you can change the IP address for the camera.
Why POE IP camera can not see at night?
Using high quality Ethernet cable, or shortening the connection distance.
Why video delay when watch live video?
1. You can increase the bandwidth through upgrading your network infrastructure, also you can lower the bit-rate of streaming. Lowering the image resolution also helps to reduce the video delay time.
2. Increasing the fps can allow IP camera output smooth video.
Why IP camera can not display image?
The IP camera doesn't boot correctly, please check the power supply.
How to upgrade NVR firmware?
1. Go to "System Setting", choose "System" > "Upgrade";
2. Select the firmware file, then click "Upgrade".
3. When upgrading succeed, the NVR will reboot.
How to reset the camera?
1. Disconnect the power supply;
2. Press and hold the reset button;
3. Connect the power supply while still holding reset for more 10 seconds.